So, Here's How it Works ...

It's simple really. If your business has slow moving stock and want to make some extra revenue but don't have the time or patience with using platforms such as eBay, then we can provide the right solution. We can help you with the following:

Developing an online shop for consumers to purchase products in a fast, secure and reliable way.
Increase your market exposure and potential consumer base through eBay.
Turn your stock into cash in a quick and efficient manner, this could be written off stock, clearance stock, unwanted product lines or excess stock.

Building the Right Service

We have built a flexible approach to choosing the service you need, allowing you to identify the service features you want at the appropriate level.

Take your time and think about what you need, but don't worry too much, we'll walk you through each step should you decide to work with us.

Four Simple Steps to building the Right Package

Step 1 - Choosing the Right Service Model

Here at Alchemistic we try to make things simple and easy for you to understand. We offer you a choice of two service models:

Outsource Model - This is where a business will outsource their entire eBay trading requirements to Alchemistic.
Replication Model – This is where Alchemistic will replicate a physical and/or online shop(s) on eBay as another digital channel for selling goods.

Our support features, service levels and pricing structures all wrap around these core service models.

Handy Hint: If you choose the replication model then you automatically get the 'Gorgon' (Basic) level of service of Storage and Transport & Logistics (which basically means you handle this yourself!)

Step 2 - Decide Which Features You Need

Through our flexible and transparent approach we give all of our customers the chance to choose service features that will meet the needs of their business. This means you are in total control of what you get from us. We are the only national eBay Trading Assistant within the UK that has taken this step, to deliver a truly bespoke service.

As you will see, some features are necessities such as Listings, Customer Service, Handling Payments and Account Management – but others could be things you just don't need (not yet anyway!). Our service features also have varying levels. These levels outline what you get in your support package, which is explained in more detail in Step 3.

Our 11 key service features are listed below:

Account Management: The way in which we will handle communications with a business and manage the contract.	Intelligence: Information on consumer profile, product sales trends and pricing differentials for making further strategy decisions.
Listings: How we will list products, undertake photography, write descriptions and categorise the items we are selling.	Storage Solutions: Assistance with storage of product lines/brands, including categorisation and stock control.
Customer Service: The service that consumers will receive when purchasing products.	Transport and Logistics: Packaging and dispatch of product brands/lines with couriers or Royal Mail.
Handling Payments: The different ways we can handle payments from consumers and businesses as part of the contract.	Integrated Marketing and Promotions: Enhanced promotion of our eBay shop through social media and traditional and digital marketing activities.
e-Commerce: The different ways in which we can maximise e-commerce revenue streams.	Commercial Information: The provision of transparent sales and financial information for the customers we work with.
Market Information: Providing our customers with information on the on-line market for the sale of their goods.

Step 3 - Choosing the Right Level of Service

To help you decide whether it is a useful service or not we have also put these service features into three distinct service levels – Griffin, Minotaur and Gorgon. These put the service features from highest to lowest respectively.

Griffin

Our highest level of service. It includes listings, storage, dispatch and support in providing an outsourced, holistic e-commerce provision.

Minotaur

This is the intermediate level of service, which includes listings, storage and dispatch.

Gorgon

The Gorgon is basic service we offer and that is to list your items on eBay through our eBay Shop.

Handy Hint: You will receive a discount if you go for all service features at the same level as a complete package. We find this has been the most successful way to work with our clients. However, the choice is 100‰ yours!

Step 4 - Choose the Level of Items per Month That You Want us to List

This stage is very simple; you give us an indication of the quantity you want us to list. This is cumulative quantity, so if you have 3 product lines and 10 of each product then the number of items per month is 30.

We've developed volume bands to help us make sure you're rewarded for your business. In simple terms, the more business you put our way the more discount we can give you; this helps us secure your long term future with us.

Ready to Go?

Once you have made the decisions in steps 1 -4, you're ready to get going. We'd like to give you a call to agree the right level of service that works for your business. Every business is different so we ensure our prices work to those principles; however we are constantly reviewing the market place and we are extremely competitive.